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Test Automation Project Prerequisites

Prerequisites

1. Client Instance of ServiceNow Available

Instance Options:

  • Option 1: Company live ServiceNow instance
  • Option 2: Testing instance provided by ServiceNow

Personal Developer Instance (Free)

  1. Go to https://developer.servicenow.com/
  2. Scroll down to page
  3. Click "Register"
  4. Create a ServiceNow Developer account (if needed)
  5. Request a Personal Developer Instance (PDI)
  6. You'll receive in your ServiceNow profile the instance URL and credentials
  7. The instance remains active for 10 days of inactivity before hibernating

Create a User with Admin Rights

  1. Log in with your Developer account
  2. Open the Navigation menu (click All if not visible)
  3. Filter for: sys_user.list and press Enter
  4. Click New and fill out the New Record form and do NOT forget to fill in the User ID
  5. Open the newly created user record
  6. Scroll to the Role tab at the bottom
  7. Click Edit
    • Type admin in the Collection
    • Add admin to the Role List and click Save

Optional: Create one more user for Impersonate tests

2. Update the Config File

Path: src/main/resources/testFrameworkSettings.dev.json

Modify the following in serviceNowProjectSettings:

  • Instance:

    {
"instance": "instance"
}

  • Platform Release:

    "platformRelease": "release"

  • Polaris Enabled Flag:

    "isPolarisEnabled": "true"

  • Credentials Options:

    Option 4.1: Hardcoded Credentials

    "userName": "user",
"password": "pass"

    Option 4.2: Use Environment Variables

    "userName": "{env_servicenow-username-instance}",
"password": "{env_servicenow-password-instance}"

    Create the following environment variables:

    • servicenow-username-instance
    • servicenow-password-instance

3. Set Environment

In the file `src/main/resources/application.properties set:

environment=dev

Note

The example is for the update of "dev" instance and the changes are applied to the config file: testFrameworkSettings.dev.json.

In case "qa" instance will be used, the above-mentioned changes need to be applied to the config file testFrameworkSettings.qa.json and the update environment=qa needed in the file application.properties.

3. Set Environment

In the file src/main/resources/application.properties set:

environment=dev
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