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Copy file name to clipboardExpand all lines: docs/product-integrations/servicenow.md
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config: Configuration
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What is ServiceNow?
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**ServiceNow** is a cloud-based platform used by many organizations across different industries to manage workflows and services.
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BELLATRIX ServiceNow module offers ready for testing serviceNow based applications.
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The page presents the examples of what this module offers.
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Usage - Login to ServiceNow instance
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The following section presents comprehensive test scenarios for common ServiceNow application use cases.
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Usage - User Impersonation in ServiceNow
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This guide demonstrates how to implement automated user impersonation functionality for ServiceNow instances using the BELLATRIX framework. User impersonation allows administrators and authorized users to temporarily assume the identity of another user for testing, troubleshooting, or administrative purposes.
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### Example
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The test validates both the technical functionality of impersonation and serves as a foundation for more complex user permission and role-based testing scenarios.
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Usage - ServiceNow Record Form
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### Examples Open Record form
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- Tests critical functionality for incident management processes
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Usage - Working with ServiceNow Table View
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### Example
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This functionality is essential for quickly locating specific incidents in large datasets.
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Usage - Left Navigation in ServiceNow
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### Example
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- Testing user experience consistency in ServiceNow applications
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Usage - ServiceNow Data Creation
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### Example
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- Integration testing with ServiceNow instances
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Usage - UIB Dashboard, Record View, Table View
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### Examples UIB Dashboard
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- Ensuring proper popup behavior and state management
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Configuration
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Before proceeding with Bellatrix ServiceNow module, verify that the following prerequisites are satisfied.
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