|
| 1 | +--- |
| 2 | +sidebar_position: 7 |
| 3 | +--- |
| 4 | + |
| 5 | +# FAQ - Frequently Asked Questions |
| 6 | + |
| 7 | +This page answers common questions about NotallyX. If you don't find the answer you're looking for, please check the [GitHub issues](https://github.com/PhilKes/NotallyX/issues) or create a new issue. |
| 8 | + |
| 9 | +## General Questions |
| 10 | + |
| 11 | +### What is NotallyX? |
| 12 | + |
| 13 | +NotallyX is a minimalistic yet powerful note-taking app for Android. It's an extended version of the original Notally app, with additional features and improvements. The app focuses on providing a clean, intuitive interface while offering rich functionality. |
| 14 | + |
| 15 | +### Is NotallyX free? |
| 16 | + |
| 17 | +Yes, NotallyX is completely free and open-source. There are no in-app purchases, subscriptions, or advertisements. |
| 18 | +If you still want to donate to support me as a developer, feel free to donate via my [ko-fi link](https://ko-fi.com/philkes), it is greatly appreciated 🙂. |
| 19 | + |
| 20 | +### What devices does NotallyX support? |
| 21 | + |
| 22 | +NotallyX supports Android devices running Lollipop (Android 5.0) and above. |
| 23 | + |
| 24 | +### Where can I download NotallyX? |
| 25 | + |
| 26 | +You can download NotallyX from: |
| 27 | +- [Google Play Store](https://play.google.com/store/apps/details?id=com.philkes.notallyx) |
| 28 | +- [F-Droid](https://f-droid.org/en/packages/com.philkes.notallyx) |
| 29 | +- [IzzyOnDroid](https://apt.izzysoft.de/fdroid/index/apk/com.philkes.notallyx) |
| 30 | +- [GitHub Releases](https://github.com/PhilKes/NotallyX/releases) |
| 31 | + |
| 32 | +## Data and Privacy |
| 33 | + |
| 34 | +### Where are my notes stored? |
| 35 | + |
| 36 | +Your notes are stored locally on your device. NotallyX does not upload your data to any cloud service unless you explicitly use a cloud storage service to back up your notes. |
| 37 | + |
| 38 | +### Does NotallyX collect any data about me? |
| 39 | + |
| 40 | +No, NotallyX does not collect any personal data or usage statistics. Your notes remain private on your device. |
| 41 | +For the up-to-date privacy policy, see [Privacy-Policy](https://github.com/PhilKes/NotallyX/blob/main/Privacy-Policy.md) |
| 42 | + |
| 43 | +### What happens to my notes if I uninstall the app? |
| 44 | + |
| 45 | +If you uninstall NotallyX, your notes will be deleted unless you've created a backup. We recommend creating a backup before uninstalling the app. |
| 46 | + |
| 47 | +### Can I transfer my notes to a new device? |
| 48 | + |
| 49 | +Yes, you can use the backup and restore feature to transfer your notes to a new device: |
| 50 | +1. Create a backup on your old device |
| 51 | +2. Transfer the backup file to your new device |
| 52 | +3. Install NotallyX on your new device |
| 53 | +4. Use the import backup and settings feature to import your notes |
| 54 | + |
| 55 | +## Features and Usage |
| 56 | + |
| 57 | +### Can I sync my notes across multiple devices? |
| 58 | + |
| 59 | +NotallyX doesn't include built-in sync functionality. However, you can use third-party cloud storage services to sync your backup files across devices. |
| 60 | +See [Settings](./features/settings.mdx#asd) |
| 61 | + |
| 62 | +### Can I recover deleted notes? |
| 63 | + |
| 64 | +When you delete a note it first only moved into the "Deleted" notes. If you deleted notes from the "Deleted" notes they are permanently gone. |
| 65 | +If you've accidentally deleted a note, you can restore it from a backup if you have one. Otherwise, deleted notes cannot be recovered. |
| 66 | + |
| 67 | +### Why are my checked list items moving to the bottom? |
| 68 | + |
| 69 | +By default, NotallyX automatically sorts checked items to the bottom of lists. You can disable this feature in "Settings" > "Behavior" > "Sort List items". |
| 70 | + |
| 71 | +### Can I use NotallyX for password storage? |
| 72 | + |
| 73 | +While you can lock the app itself, I don't recommend using NotallyX as a password manager. Dedicated password management apps offer more security features specifically designed for storing sensitive credentials. |
| 74 | + |
| 75 | +### How do I create a reminder for a note? |
| 76 | + |
| 77 | +1. Inside a Note, tap the '...' button in the bottom right corner |
| 78 | +2. Tap "Reminders" |
| 79 | +3. Select a date and time for the reminder |
| 80 | +4. Select if the reminder should repeated and if yes in what interval |
| 81 | +5. Tap "Save" |
| 82 | +6. When the configured point in time is reached, you will get a notification for the note |
| 83 | + |
| 84 | +### Can I change the font in notes? |
| 85 | + |
| 86 | +Currently, NotallyX uses the system font and doesn't support changing to different fonts. However, you can use change the text size in "Settings" > "Appearance" > "Text Size" |
| 87 | + |
| 88 | +## Troubleshooting |
| 89 | + |
| 90 | +### The app crashed. What should I do? |
| 91 | + |
| 92 | +If NotallyX crashes, you'll see a crash screen that allows you to report the issue directly via `Report bug with crash log`. |
| 93 | +If the app crashed and you did not see a crash screen: |
| 94 | +1. Re-open the app (if possible) |
| 95 | +2. From the Overview, tap the sidebar menu icon |
| 96 | +3. Tap "Settings" > In "About" section > "Send Feedback" > "Report an issue/bug" |
| 97 | +4. This will open a browser to the Github create Issue site |
| 98 | +5. If not already logged in, please login or create a new Github account |
| 99 | +6. A bug report template will be pre filled with useful information for the developers |
| 100 | +7. Please fill in the missing fields and provide a detailed description of how the bug/crash occurred |
| 101 | + |
| 102 | +Please use this feature to help improve the app. |
| 103 | + |
| 104 | +### My notes disappeared. How can I recover them? |
| 105 | + |
| 106 | +If your notes have disappeared, try the following: |
| 107 | +1. Restart the app |
| 108 | +2. Check if you're viewing a specific label (check the sidebar) |
| 109 | +3. Try searching for your notes |
| 110 | +4. Restore from a backup if available |
| 111 | + |
| 112 | +### Why can't I create or edit notes? |
| 113 | + |
| 114 | +This could be due to: |
| 115 | +1. Storage permission issues - check that NotallyX has storage permissions |
| 116 | +2. Storage space - ensure your device has available storage |
| 117 | +3. App data corruption - try clearing the app cache (not data) in your device settings |
| 118 | + |
| 119 | +### The app is slow. How can I improve performance? |
| 120 | + |
| 121 | +If you're experiencing performance issues: |
| 122 | +1. Reduce the number of notes by archiving or deleting unnecessary ones |
| 123 | +2. Disable auto-sort for checked items if you have very long lists |
| 124 | +3. Ensure your device has sufficient free storage |
| 125 | + |
| 126 | +## Beta Testing and Development |
| 127 | + |
| 128 | +### How can I try new features before they're released? |
| 129 | + |
| 130 | +You can join the beta program: |
| 131 | +1. Download the most recent BETA release [from GitHub](https://github.com/PhilKes/NotallyX/releases/tag/beta) |
| 132 | +2. Install the BETA version (it will be installed as a separate app called "NotallyX BETA") |
| 133 | +3. Provide feedback on new features |
| 134 | + |
| 135 | +#### Will the beta version affect my regular NotallyX data? |
| 136 | + |
| 137 | +No, the beta version uses a separate data store and won't affect your regular NotallyX app data. |
| 138 | + |
| 139 | +### How can I contribute to NotallyX? |
| 140 | + |
| 141 | +See our [Contribution Guidelines](contributing.md) for information on how to contribute to the project. |
| 142 | + |
| 143 | +### I found a bug. How do I report it? |
| 144 | + |
| 145 | +- From inside the app: Tap "Settings" > In "About" section > "Send Feedback" > "Report an issue/bug" (this will prefill the last crash logs and other useful information) |
| 146 | +- You can also report bugs directly by [creating a new issue](https://github.com/PhilKes/NotallyX/issues/new/choose) on GitHub. Please include as much detail as possible, including steps to reproduce the issue. |
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