Clear, respectful, and timely communication is the backbone of a successful team. These standards help ensure transparency, mutual understanding, and productive collaboration across all communication channels.
We use a structured toolset for communication, each suited for specific types of interaction:
-
GitHub – for:
- Issue tracking and bug reports
- Pull request discussions
- Code and workflow documentation
-
Slack – for:
- Daily check-ins
- Informal coordination
- Quick clarifications or brainstorming
-
Zoom – for:
- Weekly meetings
- Critical syncs and urgent resolution calls
- Workshops and peer learning sessions
- Members should communicate their weekly availability at the beginning of each sprint.
- Respond to direct messages or task mentions within 24 hours on weekdays.
- Notify the team of any planned or unexpected absences as early as possible.
- Use status messages on Slack when unavailable or focused on deep work.
- Be concise yet complete in your updates.
- Listen actively and avoid interrupting in voice/video calls.
- Use inclusive and respectful language at all times.
- Clarify assumptions before reacting to potential miscommunications.
- Always address ideas, not individuals, when giving critique.
- Summarize Zoom meetings with key points and action items in a shared doc or GitHub issue.
- Document all major decisions in GitHub Issues or README notes.
- Avoid undocumented one-on-one agreements that affect team-wide workflows.
Consistent, respectful, and well-documented communication ensures our team operates smoothly and grows stronger together.