Merge pull request #69 from haniffalab/chore/update-templates

Chore/update templates

Author: davehorsfall

.github/ISSUE_TEMPLATE/maintenance.md

@@ -0,0 +1,19 @@
+---
+name: Maintenance Task
+about: Request or propose refactoring, dependency updates, or tooling improvements
+title: "[Maintenance] "
+labels: maintenance, refactor
+assignees: ""
+---
+
+**Describe the task**  
+What needs to be maintained, refactored, or updated?
+
+**Reason for change**  
+Why is this maintenance needed (e.g., outdated dependency, code clarity, build speed)?
+
+**Proposed approach**  
+How might this be done?
+
+**Additional context**  
+Any links, dependencies, or related issues.

.github/ISSUE_TEMPLATE/support_request.md

@@ -0,0 +1,25 @@
+---
+name: Support Request
+about: Ask for help with using or configuring the software
+title: "[Support] "
+labels: question, support
+assignees: ""
+---
+
+**What are you trying to do?**  
+Describe your goal clearly.
+
+**What have you tried so far?**  
+List steps or commands you've already attempted.
+
+**What issue are you encountering?**  
+Include error messages, logs, or unexpected behaviour.
+
+**Environment:**
+
+- OS: [e.g., Windows, macOS, Linux]
+- Software version: [e.g., 1.2.3]
+- Runtime version: [e.g., Python 3.11]
+
+**Additional context:**  
+Add any relevant details, such as configuration files or links to documentation you’ve followed.

.github/PULL_REQUEST_TEMPLATE.md

@@ -2,17 +2,20 @@
 
 Give a brief summary of changes...
 
-Fixes # (issue)
+Fixes # (issue)  
+Related to # (if applicable)
 
 ## Type of change
 
-- [ ] Documentation (non-breaking change that adds or improves the documentation)
-- [ ] New feature (non-breaking change which adds functionality)
-- [ ] Optimization (non-breaking, back-end change that speeds up the code)
-- [ ] Bug fix (non-breaking change which fixes an issue)
-- [ ] Breaking change (whatever its nature)
+- [ ] 🐛 Bug fix (non-breaking change that resolves an issue)
+- [ ] ✨ New feature (non-breaking change that adds functionality)
+- [ ] ⚡ Optimisation (non-breaking improvement to performance or efficiency)
+- [ ] 🧩 Documentation (adds or improves documentation)
+- [ ] 🧱 Maintenance (refactor, dependency update, CI/CD, etc.)
+- [ ] 🔥 Breaking change (fix or feature that causes existing functionality to change)
 
 ## Checklist
 
 - [ ] All tests pass (eg. `npm test`)
 - [ ] Pre-commit hooks run successfully (eg. `pre-commit run --all-files`)
+- [ ] Documentation updated (if required)