Can't Generate Person Thumbnail.

[ffchung]

The bug

Can't Generate Person Thumbnail. And can't change Person Photo using "Select Featured Photo".

The OS that Immich Server is running on

Synology Docker

Version of Immich Server

V1.123.0

Version of Immich Mobile App

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Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

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Your .env content

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Reproduction steps

...

Relevant log output

[Nest] 171  - 12/20/2024, 6:06:33 AM   DEBUG [Api:LoggingInterceptor~75c0nknp] PUT /api/people/64929625-ce5f-42fc-8031-cd2bfeac8830 200 47.23ms 103.241.165.34                                      
[Nest] 191  - 12/20/2024, 6:06:33 AM   ERROR [Microservices:JobService] Unable to run job handler (thumbnailGeneration/generate-person-thumbnail): Error: Asset 2ed40e9e-8312-4865-94c6-a1f27c69d091
 dimensions are unknown                                                                                                                                                                             
[Nest] 191  - 12/20/2024, 6:06:33 AM   ERROR [Microservices:JobService] Error: Asset 2ed40e9e-8312-4865-94c6-a1f27c69d091 dimensions are unknown                                                    
    at PersonService.getInputDimensions (/app/immich/server/dist/services/person.service.js:508:19)                                                                                                 
    at PersonService.handleGeneratePersonThumbnail (/app/immich/server/dist/services/person.service.js:433:57)                                                                                      
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)                                                                                                                   
    at async JobService.onJobStart (/app/immich/server/dist/services/job.service.js:148:28)                                                                                                         
    at async EventRepository.onEvent (/app/immich/server/dist/repositories/event.repository.js:134:13)                                                                                              
    at async Worker.processJob (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:394:28)                                                                                           
    at async Worker.retryIfFailed (/app/immich/server/node_modules/bullmq/dist/cjs/classes/worker.js:581:24)                                                                                        
[Nest] 191  - 12/20/2024, 6:06:33 AM   ERROR [Microservices:JobService] Object:                                                                                                                     
{                                                                                                                                                                                                   
  "id": "64929625-ce5f-42fc-8031-cd2bfeac8830"                                                                                                                                                      
}                                       

### Additional information

_No response_

[bo0tzz]

Try rerunning metadata extraction. If that doesn't work, check to make sure the asset that's erroring isn't corrupted or such.

[ffchung]

Just click missing EXTRACT METADATA and missing GENERATE THUMBNAILS not working.
But if I click refresh metadata on each photo in person and click missing missing GENERATE THUMBNAILS again and it work.

[ffchung]

I just checked, some of my folder didn't extract metadata, but missing extract metadata not refresh it. How can I just refresh metadata by folder ?
I have over 300k photos, I don't want just extract all. Thanks.

[transplier]

I am having a similar problem. I am using an external library, and the affected photos ended up with incorrect (no-read) permissions for the Immich docker user. Images which had the correct permissions from the get go worked fine. If I manually refreshed the metadata for the affected images and then ran the missing thumbnails job, I could then select those images to be featured faces.