alerts-us-eu.adoc

Getting Alerts (US and EU Clouds)

Alerts indicate whether a resource (such as a Mule app or API) is behaving as expected or exceeding a defined threshold.

In the US and EU Clouds, you can create these types of alerts from Anypoint Monitoring:

• Basic alerts for servers, Mule apps, and APIs

• Custom dashboard alerts for graphs in custom dashboards in Anypoint Monitoring

• Other alerts in API Manager or Runtime Manager:

  • Operational alerts for APIs through API Manager

  • Operational alerts for server and app events through Runtime Manager

For alerts in Anypoint Monitoring, you can:

• Enable or disable alerts configured for graphs in custom dashboards

• Filter by alert status

• Filter by alert severity

Alert Thresholds

For basic and custom dashboard alerts in Anypoint Monitoring, thresholds are checked every five minutes. The evaluated query is the average value of the metric in the last five minutes. For custom dashboard alerts, the evaluated metric is the one referenced in the General tab for the graph. If the value of the metric passes the threshold, the alert triggers. The alert triggers only if the alert state changes (from OK state to Alerting state or vice versa). If you change the email address of the alert recipient, the recipient doesn’t receive an email until the alert triggers.

Alert Limits

The number of active alerts allocated to your organization depends on your organization’s pricing model.

reuse::partial$billing/pricing.adoc

Filter Alerts by Alert State

Filter alerts based on state using the following filters:

All states

Lists all alerts

partial$include-alert-state.adoc

Filter Alerts by Alert Severity

When you create basic and custom dashboard alerts, you can select the severity for those alerts. The severity indicates how important the alert is for the recipients of the alerts.

Filter alerts based on severity using the following filters:

All severities

Lists all severities

Not defined

Lists alerts that do not have severities assigned

partial$include-alert-severity.adoc

Enable and Disable Alerts

You can enable or disable an alert by toggling the switch on the right:

• Enabling a disabled alert causes the alert to transition to Pending until it is time for evaluation.

  Depending on the value, the alert transitions to OK or Alerting.

• Disabling an alert causes the alert to transition to Disabled.

Add API Manager and Runtime Manager Alerts

In addition to creating basic and custom dashboard alerts in Anypoint Monitoring, you can navigate from Anypoint Monitoring to the alert-creation pages in API Manager and Runtime Manager.

Note	Alerts created in API Manager and Runtime Manager aren’t listed in the Alerts page for Anypoint Monitoring.

1. From Alerts in Anypoint Monitoring, click + New alert.

2. Select Other for API Manager or Runtime Manager to access its alert configuration page.

   • Create an alert for your API in API Manager

   • Create an alert for your API in Runtime Manager

3. To create these alerts, proceed to:

   • Runtime Manager Alerts

   • API Manager Alerts

See Also

• Basic Alerts

• Custom Dashboard Alerts