Contribution graph not showing after account removal and re-adding

[hsh0622]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Code Search and Navigation

Body

Hello,

I am experiencing an issue with my contribution graph.

I originally made commits using my account (Account A). Later, I added another account and removed Account A. After removing it, all my previous contributions disappeared from my profile.

I have now re-added Account A and verified the email address associated with my commits. However, my past contributions are still not showing on my profile.

This issue only affects commit-based contributions. Pull requests and issues are still visible, but commits are not counted in the contribution graph.

All commits use the same verified email address (coderrornotfound@gmail.com).

It seems the commit-to-account mapping was lost after removing and re-adding the account.

Could anyone help or escalate this issue to GitHub support?

Thank you.

[hsh0622]

Additional info:

All commits use the same verified email address, and the issue started only after removing and re-adding the account.

This seems to be a commit-to-account mapping issue rather than a configuration problem.

[syedsafeer]

Hi @hsh0622, your logic is correct it's a backend indexing lag. GitHub usually takes up to 24 hours to rebuild the contribution graph after an email is re-verified. If it’s still missing by tomorrow, open a ticket at support.github.com and specifically ask them to 'manually re-index my contribution data'; they can force a rebuild in minutes.

(If this helps, please Mark as Answer.)

[hsh0622]

Thank you for your suggestion!@syedsafeer I checked with the GitHub support team, and it appears that manual re-indexing of the contribution graph is no longer supported. Since this is handled automatically, they stated that even if you submit a ticket, they will not manually re-index it.

The support team says that while they can investigate potential issues such as commit emails, branches, and fork status, they cannot force a re-index.

Therefore, for now, it seems the only option is to verify everything and wait until the system is updated.

Additionally, inquiries submitted with different content fail to send.

I am sharing this in case it might be helpful to others!

[Gecko51]

Thanks for the update on support's response. Since manual re-indexing is off the table, let me suggest a few things to verify while you wait for the automatic rebuild, as there are a few common issues that can cause commits to stay invisible even after an email is re-verified:

Check the actual commit email. The email in your GitHub settings has to match the email embedded in the git commits themselves, not just the account email. You can verify this with:

git log --format='%ae' | sort -u

Run that in any affected repo and confirm it matches coderrornotfound@gmail.com exactly.

Fork status. Commits made to forked repositories don't appear in the contribution graph unless the default branch of the original repo also contains those commits. If the repos are forks, that's likely the cause.

Default branch. Commits only count if they're on the default branch (usually main or master). Commits on feature branches or other branches won't show up.

Private contributions toggle. If any of the affected repos are private, make sure "Show private contributions" is enabled on your GitHub profile settings.

If all of those check out and the graph still doesn't update after a few days, the automatic re-indexing system should eventually catch it. The account removal/re-add process can sometimes take longer than a single day to fully propagate.