My application keeps being rejected when I try to prove I'm really a virtual student

[mainguyenbaotram]

🏷️ Discussion Type

Question

💬 Feature/Topic Area

Verification Help & Guidance

Hi everyone,

I am a student from Tra Vinh University in Vietnam. My current status:

1. I joined a full online program in my university. It means that I have a few chances to stay in my campus because I only interact with my university via the Internet.
2. My university sent me a document to prove my student status. However, the document is only in Vietnamese.

I really don't know how to take photos to meet their need. Please help me to complete the verification process.

Thank you very much.

[Aryan-Gore]

Hi, you can upload your student document even if it’s in Vietnamese—just make sure it clearly shows your name, university, and valid date. Take a clear photo in good lighting, keep the document fully visible (no cropping), and avoid blur or glare. If possible, include an English translation or a brief explanation in the description to help reviewers understand it.

[mainguyenbaotram]

Thank you. I understand that I only need to take my student document for 2 steps:

1. Prove my student status
2. Answer why I am not in my campus.
   Should I provide a translate of this document in textbox for the reason why I am not in my campus?