_license.mdx

How long does it take to get a new $[prodname] license?

After you submit a sales purchase order to Tigera, 1-2 days.

Is there a grace period?

Yes, there is a grace period of 30 days (as of April 2022).

Does the web console display license expiration?

Yes. The license indicator in the web console (top right banner) turns red when the license expires.

What happens when a license expires or is invalid?

:::caution

$[prodname] stops reporting flow logs, DNS logs, and $[prodname] metrics, which affects other UI elements like Service Graph and dashboards. Although some elements in the UI may appear to work, actions are not saved. We recommend that you proactively manage your license to avoid disruption.

:::

Do licenses cover free upgrades in $[prodname]?

Yes.

How do I monitor my license?

• License metrics and alerts
• Use kubectl to get license key information