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False Positive | example.com #2029

@extra-bet

Description

@extra-bet

What are the subjects of the false-positive (domains, URLs, or IPs)?

https://support-chat3.extrabet.extraglobal.io/

Why do you believe this is a false-positive?

Dear Team,
We are reaching out on behalf of Extrabet, the official owner and operator of the domain listed below. It has come to our attention that this domain has been flagged as a potential phishing threat within your system.
We kindly request a review of this classification, as the domain is used solely for legitimate business purposes within our corporate structure. We believe this may be the result of a misunderstanding or an inaccurate user report, and we would greatly appreciate your assistance in reassessing it.
Affected domain: https://support-chat3.extrabet.extraglobal.io/
We would be happy to provide any relevant corporate or technical documentation upon request to support our case.
Thank you for your time and cooperation. We look forward to your prompt response and to resolving this matter as soon as possible.
Best regards,
Extrabet

How did you discover this false-positive(s)?

VirusTotal

Where did you find this false-positive if not listed above?

Image

Have you requested a review from other sources?

No response

Do you have a screenshot?

Screenshot

Additional Information or Context

No response

Metadata

Metadata

Labels

bot:check-false-positiveInforms our bots that they should check for the possible false-positive.bot:check-staleInforms our bots that they should check for possible stale.bot:verify-dnsInforms our bots that they should check for the DNS verification.false-positive-reportA False-Positive report that has to be verified.

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Status

✅ Done

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