Install Extension - Installation Failed

[cadupedroni]

I installed the Sprint Brackets 27 MacOS version and liked it a lot, I was installing and testing the extensions available up to the time the Brackets started giving problems.

And right now I can no longer uninstall or install any extension, the error when I try to install it

Installation failed.
Unknown internal error.

I've tried removing everything that is like but whenever I install back with the same problem

[redmunds]

Brackets Sprint 29 is available, so please upgrade and try again. We've made some improvements to the Extension Manager, including a new Registry, so hopefully this problem is fixed. Let us know how it goes. Thanks.

[cadupedroni]

But the problem started in version 29, but I believe the problem has been to some extent, but could not identify which.

Now the Mac can not I delete everything and install Brackets like a new installation, it always brings this problem.

I've tried uninstalling the Terminal excluding caches, and all extensions folder Brackets.

[redmunds]

https://github.com/adobe/brackets/wiki/Cache-Folder

This article describes where to find the cache folder for your OS. It will end with brackets/cef_data.

Extensions are installed in a parallel folder: brackets/extensions.

With Brackets shutdown, delete the entire brackets folder, then restart Brackets.

[peterflynn]

@cadupedroni Also, can you check the console for errors? (Select Debug > Show Developer Tools and look in the console tab). "Unknown internal error" usually indicates some kind of exception was thrown...

[cadupedroni]

I had already found the cache folder removed all I found the Brackets, in order to install again like a clean install, but the error persists no use, I can not install any extension.

I tried running the Developer Tools but it opens a page, follow the link
http://localhost:9234/devtools/devtools.html?ws=localhost:9234/devtools/page/b549495fea5e645d7b0e13b3d5616ca3
Oops! Google Chrome could not find localhost:9234

[peterflynn]

@cadupedroni What happens if you just open http://localhost:9234 while Brackets is running? If even that shows no response, you may have some sort of firewall / proxy / network security software that is blocking local ports. If so, that could also explains why you can't install any extensions -- see #4688 for a similar issue. It might also cause trouble for other Brackets features like Live Preview.

[marc-portier]

Hi, I've experiencing a similar failure. ie. Can't install any extensions.
Differences though: running Ubuntu Linux, and haven't played with anything else then sprint 29.

I've deleted ~/.Brackets and restarted.
When opening up localhost:9234 I see 3 errors:

[Extension] Error -- could not open native directory: /home/mpo/.Brackets/extensions/user
[StaticServer] Timed out while trying to connect to node
[Extension] Error -- failed initExtension for StaticServer

[1st error seems irrelevant]
During this run, the ~/.Brackets was created, so when I close and start-up again I only get 2 messages any more (the first one no longer being relevant)

[2nd error doesn't say much]
I do have node on my system (and in the path)
$ node -v
v0.10.16

but that doesn't seem to be enough?

[3rd error doesn't ring a bell]
But sure sounds like the unavailable static server is the cullprit for not having a functional extension manager?

Any help or advise is welcome. I'll be glad to perform further checks and info about my environment.

[TomMalbran]

@marc-portier Installing extensions doesn't work for Linux in Sprint 29, but should be fixed in Sprint 30, which should be released soon.

[marc-portier]

@TomMalbran ah, missed that, sorry for the noise then

[jasonsanjose]

@marc-portier You can download the sprint 30 build now. It will fix your extension installation issue on linux.

[cadupedroni]

Wonderful! With the installation of 30 sprint back to work.
Thank you for all the attention of the community

[ItsmeKernel]

Having this problem with Sprint 32.

[njx]

@augusto1982 - is this happening with every extension, or only with one or two of them? In either case, please file a new bug and list the extensions you've had trouble with, as well as the exact error it gives you. Thanks.