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Unable to decrypt message from new session #33031

@floviolleau

Description

@floviolleau

Steps to reproduce

  1. Use Element Desktop (or Android) with verified session with recovery key and all encryption setup
  2. Start a new chat encrypted
  3. Login on Element Web from the browser and verify session from the Element desktop (or Android)
  4. Open the same chat
  5. History is loaded normally
  6. but boom 💥 problem occur
  7. messages cannot be decrypted.

Outcome

What did you expect?

History and messages load normally.

What happened instead?

The history is loaded but messages cannot be decrypted.
If I import keys, I have now the messages decrypted but encryption should be backed up on the server...

Image

Operating system

Ubuntu

Browser information

Firefox 149.0 (64-bit)

URL for webapp

Element version: 1.12.13 Crypto version: Rust SDK 0.16.0 (1ac734e), Vodozemac 0.9.0

Application version

Element version: 1.11.104 Crypto version: Rust SDK 0.11.0 (404ca47), Vodozemac 0.9.0

Homeserver

Synape 1.150.0

Will you send logs?

Yes

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    Labels

    A-E2EEA-E2EE-Key-BackupO-OccasionalAffects or can be seen by some users regularly or most users rarelyS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundT-DefectX-Needs-InfoThis issue is blocked awaiting information from the reporter

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