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Unable to decrypt message from new session #33031
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A-E2EEA-E2EE-Key-BackupO-OccasionalAffects or can be seen by some users regularly or most users rarelyAffects or can be seen by some users regularly or most users rarelyS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundSeverely degrades major functionality or product features, with no satisfactory workaroundT-DefectX-Needs-InfoThis issue is blocked awaiting information from the reporterThis issue is blocked awaiting information from the reporter
Description
Steps to reproduce
- Use Element Desktop (or Android) with verified session with recovery key and all encryption setup
- Start a new chat encrypted
- Login on Element Web from the browser and verify session from the Element desktop (or Android)
- Open the same chat
- History is loaded normally
- but boom 💥 problem occur
- messages cannot be decrypted.
Outcome
What did you expect?
History and messages load normally.
What happened instead?
The history is loaded but messages cannot be decrypted.
If I import keys, I have now the messages decrypted but encryption should be backed up on the server...
Operating system
Ubuntu
Browser information
Firefox 149.0 (64-bit)
URL for webapp
Element version: 1.12.13 Crypto version: Rust SDK 0.16.0 (1ac734e), Vodozemac 0.9.0
Application version
Element version: 1.11.104 Crypto version: Rust SDK 0.11.0 (404ca47), Vodozemac 0.9.0
Homeserver
Synape 1.150.0
Will you send logs?
Yes
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Labels
A-E2EEA-E2EE-Key-BackupO-OccasionalAffects or can be seen by some users regularly or most users rarelyAffects or can be seen by some users regularly or most users rarelyS-MajorSeverely degrades major functionality or product features, with no satisfactory workaroundSeverely degrades major functionality or product features, with no satisfactory workaroundT-DefectX-Needs-InfoThis issue is blocked awaiting information from the reporterThis issue is blocked awaiting information from the reporter