Deployment failed due to Azure service internal error

[feiyushi]

Overview of the Issue

Deployment of VM failed due to Azure disk service internal error. In this case, a retry of deployment could help.

Reproduction Steps

This is due to Azure internal error so no particular repro steps.

Plugin and Packer version

Packer version: 1.15.0

packer-plugin-azure: v2.5.2

Simplified Packer Buildfile

n/a

Operating system and Environment details

OS, Architecture, and any other information you can provide about the environment.

Log Fragments and crash.log files

2026/02/25 13:49:12 ui: ==> azure-arm: Creating Azure Resource Manager (ARM) client ...
2026/02/25 13:49:12 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:12 [DEBUG] POST https://login.microsoftonline.com/00000000-0000-0000-0000-000000000000/oauth2/v2.0/token
2026/02/25 13:49:12 ui: ==> azure-arm: ARM Client successfully created
2026/02/25 13:49:12 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:12 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp?[REDACTED]
2026/02/25 13:49:12 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:12 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Compute/images/packerImg_20260225134719?[REDACTED]
2026/02/25 13:49:13 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:13 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Compute/snapshots/packerImg_20260225134719_os_disk?[REDACTED]
2026/02/25 13:49:13 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:13 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp?[REDACTED]
2026/02/25 13:49:13 ui: ==> azure-arm: WARNING: Zone resiliency may not be supported in centraluseuap, checkout the docs at https://docs.microsoft.com/en-us/azure/availability-zones/
2026/02/25 13:49:13 ui: ==> azure-arm: Getting source image id for the deployment ...
2026/02/25 13:49:13 ui: ==> azure-arm:  -> SourceImageName: '/subscriptions/00000000-0000-0000-0000-000000000000/providers/Microsoft.Compute/locations/centraluseuap/publishers/Canonical/ArtifactTypes/vmimage/offers/UbuntuServer/skus/16.04-LTS/versions/16.04.202109281'
2026/02/25 13:49:13 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:13 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp?[REDACTED]
2026/02/25 13:49:13 ui: ==> azure-arm: Using existing resource group ...
2026/02/25 13:49:13 ui: ==> azure-arm:  -> ResourceGroupName : 'rg_temp'
2026/02/25 13:49:13 ui: ==> azure-arm:  -> Location          : 'centraluseuap'
2026/02/25 13:49:13 ui: ==> azure-arm: Validating deployment template ...
2026/02/25 13:49:13 ui: ==> azure-arm:  -> ResourceGroupName : 'rg_temp'
2026/02/25 13:49:13 ui: ==> azure-arm:  -> DeploymentName    : 'pkrdpbku5hwv5v9'
2026/02/25 13:49:13 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:13 [DEBUG] POST https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9/validate?[REDACTED]
2026/02/25 13:49:14 ui: ==> azure-arm: Deploying deployment template ...
2026/02/25 13:49:14 ui: ==> azure-arm:  -> ResourceGroupName : 'rg_temp'
2026/02/25 13:49:14 ui: ==> azure-arm:  -> DeploymentName    : 'pkrdpbku5hwv5v9'
2026/02/25 13:49:14 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:14 [DEBUG] PUT https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9?[REDACTED]
2026/02/25 13:49:26 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:26 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourcegroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9/operationStatuses/08584295795301632694?[REDACTED]
2026/02/25 13:49:36 packer-plugin-azure_v2.5.2_x5.0_linux_amd64 plugin: 2026/02/25 13:49:36 [DEBUG] GET https://management.azure.com/subscriptions/00000000-0000-0000-0000-000000000000/resourcegroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9/operationStatuses/08584295795301632694?[REDACTED]
2026/02/25 13:49:36 ui: ==> azure-arm: ERROR: -> DeploymentFailed : At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.
==> azure-arm: ERROR:   -> ResourceDeploymentFailure : The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.
==> azure-arm:
2026/02/25 13:49:36 ui error: ==> azure-arm: polling after CreateOrUpdate: polling failed: the Azure API returned the following error:
==> azure-arm: 
==> azure-arm: Status: "DeploymentFailed"
==> azure-arm: Code: "ResourceDeploymentFailure"
==> azure-arm: Message: "At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.\nThe resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'."
==> azure-arm: Activity Id: ""
==> azure-arm: 
==> azure-arm: ---
==> azure-arm: 
==> azure-arm: API Response:
==> azure-arm: 
==> azure-arm: ----[start]----
==> azure-arm: {"status":"Failed","error":{"code":"DeploymentFailed","target":"/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Resources/deployments/pkrdpbku5hwv5v9","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.","details":[{"code":"ResourceDeploymentFailure","target":"/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Compute/virtualMachines/pkrvmbku5hwv5v9","message":"The resource write operation failed to complete successfully, because it reached terminal provisioning state 'Failed'.","details":[{"code":"DiskServiceInternalError","message":"Error getting size of the platform or gallery image.  Target: '/subscriptions/00000000-0000-0000-0000-000000000000/resourceGroups/rg_temp/providers/Microsoft.Compute/disks/pkrosbku5hwv5v9'."}]}]}}
==> azure-arm: -----[end]-----
==> azure-arm:
2026/02/25 13:49:36 ui: ==> azure-arm: 
==> azure-arm: Deleting Virtual Machine deployment and its attached resources...

[packer_logs.txt](https://github.com/user-attachments/files/25616393/packer_logs.txt)