Video preview and playback stops after 1 second #27470
Description
I have searched the existing issues, both open and closed, to make sure this is not a duplicate report.
- Yes
The bug
Hi,
for a lot (but not all) of my videos, playback in Immich stops after 1 second. Both, when hovering over it in the timeline or album view (after 1 second a red "i" symbol appears in the top right corner), and when viewing the preview/original video in the web interface. I can't even scrub the video timeline at all.
This is not a stuttering issue, playback completely stops. I'm connected locally without any reverse-proxy.
These videos are screen recordings generated by NVIDIA ShadowPlay, H264 .mp4 files, 5 minutes length, approx. 1 GB per file. They play without any warnings in VLC media player, even after re-downloading the file from Immich.
I tried to let Immich transcode them to fix this issue, but all transcoding settings I tried resulted in the same problem for the transcoded video.
I tried H264, HEVC, and VP9 with various CRF, preset, and maximum bitrate settings.
Are there any logs I can check or analysis I can do on the video files to check if something about them is corrupt? In any case, VLC plays them perfectly, so I believe Immich's web player should also be able to handle them, or at least a fresh transcode should be able to fix any compatibility issues that might occur.
The OS that Immich Server is running on
Docker on Synology DSM 7
Version of Immich Server
v2.6.1
Version of Immich Mobile App
n/a
Platform with the issue
- Server
- Web
- Mobile
Device make and model
No response
Your docker-compose.yml content
services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
volumes:
- ${UPLOAD_LOCATION}:/data
- /etc/localtime:/etc/localtime:ro
env_file:
- .env
ports:
- '2283:2283'
depends_on:
- redis
- database
restart: unless-stopped
healthcheck:
disable: false
immich-machine-learning:
container_name: immich_machine_learning
volumes:
- model-cache:/cache
env_file:
- .env
restart: unless-stopped
healthcheck:
disable: false
redis:
container_name: immich_redis
image: docker.io/valkey/valkey:9@sha256:3eeb09785cd61ec8e3be35f8804c8892080f3ca21934d628abc24ee4ed1698f6
healthcheck:
test: redis-cli ping || exit 1
restart: unless-stopped
database:
container_name: immich_postgres
image: ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:bcf63357191b76a916ae5eb93464d65c07511da41e3bf7a8416db519b40b1c23
environment:
POSTGRES_PASSWORD: ${DB_PASSWORD}
POSTGRES_USER: ${DB_USERNAME}
POSTGRES_DB: ${DB_DATABASE_NAME}
POSTGRES_INITDB_ARGS: '--data-checksums'
volumes:
- ${DB_DATA_LOCATION}:/var/lib/postgresql/data
shm_size: 128mb
restart: unless-stopped
healthcheck:
disable: false
volumes:
model-cache:Your .env content
UPLOAD_LOCATION=/volume2/immich/immich
DB_DATA_LOCATION=/volume1/docker/immich/database
TZ=Europe/Berlin
IMMICH_VERSION=v2
DB_PASSWORD=1234
# The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immichReproduction steps
- Fresh install of Immich
- Upload video via web interface drag & drop
- Video doesn't play
- Download video file -> plays fine with VLC media player
Relevant log output
Additional information
When hovering over a video, I see no errors in the Google Chrome console. The network tab shows the following video playback request, but no further requests or errors:
