Overview
When you try to open a file like gateway-info.json with the Thread Dump tool you are just shown the Java stack trace. For some people they may think that this is an error with the software and not because they selected the wrong file.
Potential fix suggestion
We could just display a generic error screen telling users to ensure they are opening the correct thread-dump.json file and we could still have a view more info button similar to the one in the Ignition Designer that displays the Java stack trace if needed.
Overview
When you try to open a file like
gateway-info.jsonwith the Thread Dump tool you are just shown the Java stack trace. For some people they may think that this is an error with the software and not because they selected the wrong file.Potential fix suggestion
We could just display a generic error screen telling users to ensure they are opening the correct
thread-dump.jsonfile and we could still have a view more info button similar to the one in the Ignition Designer that displays the Java stack trace if needed.