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Troubleshooting disclaimer.txt issues #1178

@jst-cyr

Description

@jst-cyr

Describe the Change You Would Like

Context

Recently a community member tried to set a disclaimer in Puppet Enterprise using the instructions for a disclaimer.txt file here: https://help.puppet.com/pe/current/topics/console-access-create-custom-banner.htm

In their case, it turned out to be a file permissions issue, though it could also have been an RBAC API disclaimer already having been set in the database that would cause the disclaimer to be ignored.

Suggestion

I'd like to suggest a troubleshooting section be added to the custom banner page after the setup instructions. Perhaps something like this?

If after logging in to the console the new banner does not display, you should check the following:

  1. Is there a disclaimer set in the RBAC API? The file-based disclaimer.txt file will be ignored if your database has a disclaimer already set.
  2. Does the console services have access to the file? If your disclaimer.txt does not allow the services to read the file, the disclaimer will not be able to load.

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