Launching Developer Sandbox feature does not work

[worldofgeese]

I installed the OpenShift Connector today. If I navigate to the OpenShift extension icon, then Add OpenShift Cluster, then Start your OpenShift experience, I receive a "Detecting Authentication Session" message with a spinning widget that never resolves.

This is on Windows 11. I have tried both inside and outside a WSL session.

Screenshots of flow attached:

[dgolovin]

@worldofgeese thank you for reporting this issue. Could you run

and attach error log to the issue? There should be plenty of error not related to the extension. Please look for entries where 'redhat' is part of filename in stacktrace.

[worldofgeese]

@dgolovin hi there.

I opened DevTools, navigated to Console and observed output as I went through the steps outlined in my first comment. First there's a print out of my kubeconfig which I won't repeat here then this error:

console.ts:137 [Extension Host] rejected promise not handled within 1 second: Timed out waiting for authentication provider to register
D @ console.ts:137
$logExtensionHostMessage @ mainThreadConsole.ts:39
_doInvokeHandler @ rpcProtocol.ts:455
_invokeHandler @ rpcProtocol.ts:440
_receiveRequest @ rpcProtocol.ts:370
_receiveOneMessage @ rpcProtocol.ts:296
(anonymous) @ rpcProtocol.ts:161
invoke @ event.ts:572
deliver @ event.ts:774
fire @ event.ts:735
fire @ ipc.net.ts:638
_receiveMessage @ ipc.net.ts:959
(anonymous) @ ipc.net.ts:832
invoke @ event.ts:572
deliver @ event.ts:774
fire @ event.ts:735
acceptChunk @ ipc.net.ts:382
(anonymous) @ ipc.net.ts:338
(anonymous) @ browserSocketFactory.ts:230
invoke @ event.ts:572
deliver @ event.ts:774
fire @ event.ts:735
_fileReader.onload @ browserSocketFactory.ts:91
log.ts:313   ERR Timed out waiting for authentication provider to register

Am I missing a bit of a log somewhere? This is all I was able to observe. I have web connectivity from the rest of VS Code whether I am in a WSL session or not so this doesn't appear to be an issue of DNS.

[dgolovin]

@worldofgeese thank you for info.The problem is that VSCode API call to get auth session never resolves. That could be Windows 11 related issue. I'll add timeout and error handling to see what is going on. Will also find Windows 11 host to test.

[dgolovin]

@worldofgeese I have tested this on Windows 11 and the only way I can replicate is when I let vscode open authentication page in browser and then just close it and do nothing. In this case call to vscode auth API never returns until I restart vscode. This is known behavior and nothing can be done about that at this point. There is no API to end stalled auth API requests.

[worldofgeese]

I can make a screencast of my flow for you so you can compare if the behavior on my system is different from your own?

Would that be helpful?

[mohitsuman]

@worldofgeese if you can share the screencast, we can refer to which step it is failing and if there is no workaround we would add information to users so that it becomes easy for them. So please share the screencast if possible for you.

[worldofgeese]

[worldofgeese]

This isn't really helpful and I apologize but this is everything I get. No browser window ever opens to continue auth.

[worldofgeese]

I should mention too that behavior is the same across both WSL and non-WSL sessions of VS Code.

[dgolovin]

@worldofgeese it is helpful, thank you for your time spent to report this. I see the error about waiting for authentication provider time out to register. Will try to figure out why this is happening and add appropriate error reporting if possible.

[dgolovin]

@worldofgeese I traced that error to authenticationService.ts#L685. Extension that registers authentication provider for Red Hat implemented the way it is recomended by Microsoft, so this problem should never be happening, but it is.

I wonder if the same issue affects other authentication providers. Could you please check if github authentication provider works for you? Just try to use Git: Clone from palette

then select 'Clone from Github'

and follow the workflow until you see list of your repositories from Github.

[dgolovin]

@worldofgeese is there anything relevant in Red Hat Authentication output channel?

[worldofgeese]

I wonder if the same issue affects other authentication providers. Could you please check if github authentication provider works for you? Just try to use Git: Clone from palette

@dgolovin I can confirm I am able to authenticate to GitHub successfully through the command palette.

is there anything relevant in Red Hat Authentication output channel?

Where can I find this? This is what my integrated terminal looks like in VS Code

[dgolovin]

@worldofgeese thanks for verifying github auth provider. At this point I am just trying to understand if that affects all auth providers or only Red Hat one. It seems to affect only Red Hat one.

On your screenshot Terminal view is active, to see Red Hat authentication output, select Output view (second item on the left from Terminal) and then select Red Hat Authentication from combo on the right side of the Output view.