[CLOSED] Install Extension - Installation Failed

[core-ai-bot]

Issue by cadupedroni
Wednesday Aug 28, 2013 at 13:57 GMT
Originally opened as adobe/brackets#4981

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I installed the Sprint Brackets 27 MacOS version and liked it a lot, I was installing and testing the extensions available up to the time the Brackets started giving problems.

And right now I can no longer uninstall or install any extension, the error when I try to install it

Installation failed.
Unknown internal error.

I've tried removing everything that is like but whenever I install back with the same problem

[core-ai-bot]

Comment by redmunds
Wednesday Aug 28, 2013 at 17:44 GMT

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Brackets Sprint 29 is available, so please upgrade and try again. We've made some improvements to the Extension Manager, including a new Registry, so hopefully this problem is fixed. Let us know how it goes. Thanks.

[core-ai-bot]

Comment by cadupedroni
Wednesday Aug 28, 2013 at 18:02 GMT

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But the problem started in version 29, but I believe the problem has been to some extent, but could not identify which.

Now the Mac can not I delete everything and install Brackets like a new installation, it always brings this problem.

I've tried uninstalling the Terminal excluding caches, and all extensions folder Brackets.

[core-ai-bot]

Comment by redmunds
Wednesday Aug 28, 2013 at 19:00 GMT

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https://github.com/adobe/brackets/wiki/Cache-Folder

This article describes where to find the cache folder for your OS. It will end with brackets/cef_data.

Extensions are installed in a parallel folder: brackets/extensions.

With Brackets shutdown, delete the entire brackets folder, then restart Brackets.

[core-ai-bot]

Comment by peterflynn
Wednesday Aug 28, 2013 at 23:01 GMT

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@cadupedroni Also, can you check the console for errors? (Select Debug > Show Developer Tools and look in the console tab). "Unknown internal error" usually indicates some kind of exception was thrown...

[core-ai-bot]

Comment by cadupedroni
Thursday Aug 29, 2013 at 17:24 GMT

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I had already found the cache folder removed all I found the Brackets, in order to install again like a clean install, but the error persists no use, I can not install any extension.

I tried running the Developer Tools but it opens a page, follow the link
http://localhost:9234/devtools/devtools.html?ws=localhost:9234/devtools/page/b549495fea5e645d7b0e13b3d5616ca3
Oops! Google Chrome could not find localhost:9234

[core-ai-bot]

Comment by peterflynn
Thursday Aug 29, 2013 at 20:43 GMT

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@cadupedroni What happens if you just open http://localhost:9234 while Brackets is running? If even that shows no response, you may have some sort of firewall / proxy / network security software that is blocking local ports. If so, that could also explains why you can't install any extensions -- see #4688 for a similar issue. It might also cause trouble for other Brackets features like Live Preview.

[core-ai-bot]

Comment by marc-portier
Monday Sep 02, 2013 at 16:21 GMT

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Hi, I've experiencing a similar failure. ie. Can't install any extensions.
Differences though: running Ubuntu Linux, and haven't played with anything else then sprint 29.

I've deleted ~/.Brackets and restarted.
When opening up localhost:9234 I see 3 errors:

[Extension] Error -- could not open native directory: /home/mpo/.Brackets/extensions/user
[StaticServer] Timed out while trying to connect to node
[Extension] Error -- failed initExtension for StaticServer

[1st error seems irrelevant]
During this run, the ~/.Brackets was created, so when I close and start-up again I only get 2 messages any more (the first one no longer being relevant)

[2nd error doesn't say much]
I do have node on my system (and in the path)
$ node -v
v0.10.16

but that doesn't seem to be enough?

[3rd error doesn't ring a bell]
But sure sounds like the unavailable static server is the cullprit for not having a functional extension manager?

Any help or advise is welcome. I'll be glad to perform further checks and info about my environment.

[core-ai-bot]

Comment by TomMalbran
Monday Sep 02, 2013 at 20:08 GMT

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@marc-portier Installing extensions doesn't work for Linux in Sprint 29, but should be fixed in Sprint 30, which should be released soon.

[core-ai-bot]

Comment by marc-portier
Tuesday Sep 03, 2013 at 06:57 GMT

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@TomMalbran ah, missed that, sorry for the noise then

[core-ai-bot]

Comment by jasonsanjose
Wednesday Sep 04, 2013 at 16:52 GMT

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@marc-portier You can download the sprint 30 build now. It will fix your extension installation issue on linux.

[core-ai-bot]

Comment by cadupedroni
Wednesday Sep 04, 2013 at 18:18 GMT

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Wonderful! With the installation of 30 sprint back to work.
Thank you for all the attention of the community

[core-ai-bot]

Comment by ItsmeKernel
Monday Oct 14, 2013 at 20:08 GMT

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Having this problem with Sprint 32.

[core-ai-bot]

Comment by njx
Monday Oct 14, 2013 at 20:10 GMT

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@augusto1982 - is this happening with every extension, or only with one or two of them? In either case, please file a new bug and list the extensions you've had trouble with, as well as the exact error it gives you. Thanks.

[core-ai-bot]

Comment by dstudzinski
Tuesday Oct 15, 2013 at 08:25 GMT

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Same here. Can't install any extensions. I tried almost all extensions on "extensions" tab. I'm getting "Installation failed. Unknown internal error."

OS: Ubuntu 12.04 x64
Brackets: sprint 32 experimental build 0.32.0-9791 (On branch master,master e49a849fb)

I don't have .Brackets in my home directory (I don't know if I should..)

After start from console I have error (in console):

[1015/101946:ERROR:sandbox_linux.cc(130)] InitializeSandbox() called with multiple threads in process gpu-process

After Debug->Show Developer Tools I'm getting (in Console tab):

less: parsed file:///opt/brackets/www/styles/brackets.less successfully. less-1.4.2.min.js:9
less: css for file:///opt/brackets/www/styles/brackets.less generated in 1326ms less-1.4.2.min.js:9
less: css generated in 1327ms less-1.4.2.min.js:9
CodeMirror mode "application/x-ejs" is already used by language EJS, won't register for Dust.js LanguageManager.js:168

After File->Extension Manager...->Available->Install I'm getting "Installation failed" and in Console tab:

[node-error 10:23:26] [Launcher] uncaught exception at top level, exiting. { [Error: ENOENT, open '/home/studnia/tmp/brackets113915-7238-znqpdg']
  errno: 34,
  code: 'ENOENT',
  path: '/home/studnia/tmp/brackets113915-7238-znqpdg' } NodeDebugUtils.js:114
[node-info 10:23:26] [Server] stopping NodeDebugUtils.js:114
Unknown installation error cleanup Package.js:370
Unknown installation error extensionManager domain is undefined Package.js:370

Edit1:
Is it an error with my /home/studnia/tmp/ directory? (studnia -> it's my OS username)

Edit2:
Clearing cache folder (and restarting Brackets): ~/.config/brackets/cef_data didn't help

Edit3:
Ok I resolve my problem. I created tmp folder in my home directory:

mkdir ~/tmp

and restarted Brackets. I can install extensions now.

Now in Console tab I have (after some extensions install)

less: parsed file:///opt/brackets/www/styles/brackets.less successfully. less-1.4.2.min.js:9
less: css for file:///opt/brackets/www/styles/brackets.less generated in 1184ms less-1.4.2.min.js:9
less: css generated in 1185ms less-1.4.2.min.js:9
CodeMirror mode "application/x-ejs" is already used by language EJS, won't register for Dust.js LanguageManager.js:168
Uncaught TypeError: Cannot read property 'fullPath' of undefined ProjectFiles.js:46
GET file:///home/studnia/.config/brackets/extensions/user/zaggino.brackets-git/src/gitControl.js  require.js:1872
[Extension] failed to load /home/studnia/.config/brackets/extensions/user/zaggino.brackets-git 
Error {requireType: "scripterror", requireModules: Array[1], originalError: Event}
 ExtensionLoader.js:167
Uncaught RangeError: Maximum call stack size exceeded
Uncaught RangeError: Maximum call stack size exceeded

(Brackets Git 0.6.6 extension didn't install and you can see error in console)

Maybe Brackets should use /tmp directory instead of ~/tmp?

[core-ai-bot]

Comment by njx
Tuesday Oct 15, 2013 at 17:37 GMT

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@studzinek Please file a separate bug. Thanks.